Use Case: Ticketing system for wellness centre Zelená žaba
Zelená Žaba - Spa and wellness center
Trenčianske Teplice, Slovakia
In 2014, work began on reconstructing the thermal swimming pool and wellness center in Trenčianske Teplice (originally built in 1940s).
Goal
Implement a complete ticket system with control of access to the swimming pools and lockers, with the sale of tickets to the area and additional cashless sales of services and goods. The requirement was also a connection with the parking system for the application of discounts and free parking for center visitors.
Solution
The result of the project is a complete installation of a ticket and parking system ensuring convenient sales with contactless entry to the premises for customers, meeting the requirements of the client.
Procedure for visiting the center
- The customer enters and purchases the desired type of ticket (multi-entry, multi-zone, season ticket, etc.)
- The customer will receive a chip bracelet that allows entry to the relevant part of the swimming pool through the turnstile and at the same time keyless entry to the locker (if they forget the locker number, they can scan the wristband against the info terminal and immediately find out their number)
- The customer uses wellness center services, presenting the chip bracelet
- When
leaving, the customer goes to the cash register, where all the services
used will be charged by reading the chip bracelet, then customer pays
- Walking to the exit turnstile, the bracelet acceptor verifies the customer's bracelet and opens the exit turnstile. If the customer has unpaid service items and tries to leave without paying, the bracelet is not accepted and the turnstile does not allow exit
Advantages
- Comfort for customers - convenient purchase of optional types of entry using chip wristbands allowing free movement around the wellness center
- One medium - a waterproof chip bracelet for entrances, for using lockers and paying for services
- Security - only paying customers can enter
- Overviews and statistics - clear statistics of transitions, transactions and sales, device monitoring, ticket configuration and administration and additional sales
Supplied components
- Triton's ticket sale software
- Cashless payments in the wet footprint (restaurant, wine bar, bar, buffets, massages, sauna, cash registers and SW from Micros)
- Paid parking system with automatic cash register with POS terminal
- Traffic management system on a single-lane access road
- Reserved parking for VIP visitors
Equipment breakdown - ticketing control system in the assembly:
- 1 pcs VARIO 1300D
- 2 pcs VARIO 1100E
- 6 pcs motorized gate Ikarus for visitors with strollers and wheelchairs
- 4 pcs two-way ARENA M terminal with chip bracelet reader
- 2 pcs unidirectional ARENA M terminal with chip bracelet reader
- 2 pcs acceptor of chip silicone bracelets and ISO cards
- 48 pcs access system with readers for changing room cabins
- 180 pcs cabinets with chip battery locks
- 90 pcs valuables lockers with chip battery locks
- 4 pcs infoterminal, 4 pcs clocks of uniform server time
- 4 pcs operated cash register with PC (2 pcs entry, 2 pcs exit)
